gbajff Terms and Conditions

General Introduction

gbajff (referred to hereinafter as the "Platform", "we" or "Company") is an online casino and sports betting platform providing entertainment services for Bangladeshi users. This terms and conditions document serves as a legal agreement between you (the user) and gbajff.

By accessing the platform, creating an account, or using any service, you confirm that:

• You are at least 21 years of age.
• You are accepting these terms knowingly and voluntarily.
• You have the legal right to participate in online betting or gaming in your own jurisdiction.
• All information you provide is true, accurate and complete.

gbajff reserves the right to amend these terms and conditions at any time without prior notice. Continued use of the platform after any changes are made will be considered acceptance of the updated terms. Please review this page regularly.

Account Registration and Eligibility

2.1 Registration Requirements

To open an account on gbajff, users must meet the following requirements:

• You must be at least 21 years of age.
• Each person may operate only one account. Creating multiple accounts is strictly prohibited.
• You must provide accurate personal details at registration — including your name, address, date of birth and contact information.
• You must agree to provide any documents required for identity verification.

2.2 Account Security

The security of your account is entirely your responsibility. Keep your password confidential and do not allow any third party to access your account. If you suspect unauthorized access, contact our support team immediately via 24/7 live chat or email us at [email protected].

2.3 Account Suspension and Closure

gbajff reserves the right to suspend or permanently close an account for any of the following reasons:

• Providing false or misleading information.
• Operating multiple accounts.
• Fraudulent or dishonest activity.
• Abuse of the bonus system.
• Violation of applicable laws or these terms and conditions.

Deposits, Withdrawals and Payment Policy

3.1 Deposit Rules

gbajff currently supports the following payment methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount for each method is ৳100. While there is no set maximum deposit limit, the platform reserves the right to verify large transactions for security purposes.

Users must deposit from a payment account registered in their own name. The use of third-party payment accounts is prohibited.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. However, this timeframe may be extended if identity verification or additional security checks are required.

Withdrawals can only be made to the same payment method used for the deposit. gbajff reserves the right to verify the required KYC documents before processing a withdrawal.

3.3 Transaction Responsibility

It is entirely the user's responsibility to provide correct account numbers and details when making deposits or withdrawals. gbajff is not liable for any loss resulting from incorrect information provided.

Bonuses and Promotional Offers

4.1 Welcome Bonus

gbajff offers new users a 100% bonus on their first deposit, up to a maximum of ৳10,000. For example: a deposit of ৳1,000 earns a ৳1,000 bonus, giving a total balance of ৳2,000; a deposit of ৳22,000 earns the maximum bonus of ৳10,000, giving a total balance of ৳32,000.

4.2 Wagering Requirements

A 25x wagering requirement applies to all bonuses. This means the bonus amount must be wagered 25 times before it can be withdrawn. The deposit amount may be withdrawn before the wagering requirement is met, but doing so will forfeit the bonus.

4.3 General Bonus Terms

• Each user may claim each promotion once.
• If bonus abuse or bonus fraud is detected, the account will be closed.
• gbajff reserves the right to modify, suspend or cancel any bonus offer at any time.
• Winnings earned from a bonus remain in the bonus balance until the wagering requirement is fulfilled.

Betting and Gaming Rules

5.1 General Betting Rules

All bets placed on gbajff are considered final. Requests to void a bet due to a technical error or unintentional order may be considered, but gbajff's decision in such matters is final.

5.2 Sports Betting

Sports betting — including cricket (BPL, IPL, T20 World Cup and ICC tournaments), football and kabaddi — is conducted under standard rules. In the event of a cancelled event or an uncertain result, gbajff will settle bets by applying the relevant rules.

5.3 Casino Games

The rules for Dragon Tiger, Baccarat, Slots and Live Casino games are described in detail within each game's own interface. gbajff uses SSL encryption and Random Number Generator (RNG) technology to ensure fair play on the platform.

5.4 Prohibited Activities

The following activities are strictly prohibited:

• Any form of cheating, software manipulation or use of automated betting systems.
• Bonus hunting — using various bonus systems to avoid wagering requirements.
• Using the platform for money laundering purposes.
• Colluding with other users.
• Any attempt at hacking or unauthorized access.

VIP Program and Cashback Policy

gbajff's VIP program has three tiers: Bronze, Silver and Gold. Weekly cashback offers apply at each tier:

• Bronze: up to 0.3% cashback per week.
• Silver: up to 0.7% cashback per week.
• Gold: up to 1.0% cashback per week.

Advancement through VIP tiers is determined by regular participation and engagement with the platform. Cashback is automatically added to the account each week. Separate wagering requirements apply to cashback — please contact our support team for more details.

gbajff reserves the right to change the terms of the VIP program at any time. No VIP benefit is considered an automatically earned entitlement.

Responsible Gaming Policy

gbajff is firmly committed to responsible gaming. We take the following steps to ensure a safe and enjoyable experience for our users:

• Age Verification: Only users aged 21 or above may open an account.
• Self-Limits: Users can set their own deposit limits, loss limits or break periods.
• Self-Exclusion: Any user can request that their account be closed for a set period or permanently.
• Support: If you are experiencing problems with gaming addiction, contact us and we will guide you to the help you need.

For detailed responsible gaming guidelines, please visit our Responsible Gaming page.

Privacy and Data Protection

gbajff is committed to protecting the personal information of its users. We use SSL encryption technology and store all data on secure servers. We never sell users' personal information to third parties.

For a detailed description of how we collect, use and protect data, please visit our Privacy Policy page.

Information may be shared where necessary for identity verification purposes or in response to a lawful request from a law enforcement authority.

Limitation of Liability

gbajff operates as a secure and reliable platform. However, our liability is limited in the following areas:

• Losses caused by internet disconnection, server outages or third-party technical failures.
• Losses caused by a user providing incorrect information or through their own negligence.
• Service disruptions caused by unforeseen or uncontrollable circumstances (force majeure) such as natural disasters, cyberattacks or government restrictions.
• Financial losses from betting or gaming — the user accepts these risks knowingly.

gbajff does not guarantee any game outcome or the success of any bet.

Dispute Resolution and Applicable Law

In the event of any dispute or complaint, please first attempt to resolve it directly with us. Our support team is available 24/7 via live chat or by email at [email protected].

gbajff's decision in dispute resolution is generally considered final, particularly regarding game outcomes and bonus application. However, disputes relating to financial transactions will be resolved through discussion.

This terms and conditions document and any disputes arising under it will be governed in accordance with applicable international online gaming laws and regulations.

Miscellaneous Provisions

11.1 Right to Modify Services

gbajff reserves the right to modify, add or remove its services, game catalogue, payment methods, bonus offers or other features at any time.

11.2 Entire Agreement

These terms and conditions, the privacy policy and the responsible gaming policy together constitute the entire agreement between the user and gbajff.

11.3 Severability

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

11.4 Contact

If you have any questions about these terms and conditions, please contact us at [email protected] or via 24/7 live chat.