For ages 21+ only

gbajff Responsible Gaming — Your safety is our priority

gbajff believes that betting should always be for entertainment. We are committed to helping you play safely and responsibly.

Our Commitment

Why is responsible gaming so important?

At gbajff, we believe that online betting and casino games can be a healthy form of entertainment when enjoyed responsibly. However, when gambling goes out of control, it can cause serious harm to your personal, family, and financial life.

Our responsible gaming policy sets the boundaries for that protection. gbajff has taken several effective steps to ensure a safe environment for users aged 21 and above — from setting deposit limits to offering self-exclusion.

Remember: the purpose of playing should be enjoyment, not a guaranteed source of income. If you ever feel that gambling is affecting your daily life, contact our support team right away.

For users aged 21 and above only

Core principles of responsible gaming

1 Betting is always for entertainment — never as a solution to financial problems.
2 Never bet beyond your budget — only use money you can afford to lose.
3 Do not try to chase losses by placing more bets.
4 Set a time limit for playing and stick to it strictly.
5 Never spend time on gaming at the expense of your family, friends, or work.
6 Avoid betting while drinking or under emotional stress.
Our Safety Features

Use gbajff's safety tools

We provide these effective tools to keep your experience safe and in control.

Set deposit limits

Set your own daily, weekly, or monthly maximum deposit amount. Once a limit is set, it takes effect immediately. Reducing a limit is instant; increasing one requires some processing time.

Time limits and breaks

Decide how long you will play in a single session. When the set time is up, the system will automatically send you a reminder. You can take a break ranging from 24 hours to 6 weeks.

Self-exclusion feature

If you feel you cannot keep your betting under control, you can lock your account for a set period. Options range from 30 days to permanent self-exclusion. Logging in is not possible while self-exclusion is active.

Betting history review

View a full history of all your transactions and betting activity. Understand your own playing patterns and make informed decisions when needed. Transparency is a core principle of ours.

Account security

Keep your account secure with a strong password and two-factor verification. Do not share your password with family members to prevent access by minors.

24/7 support centre

Our Bengali-speaking support team is available around the clock for any questions or issues related to responsible gaming. Get instant help through live chat.

Stay Alert

Warning signs of problem gambling

Seek help immediately if you notice the signs below. Recognising the problem is the first step.

  • You keep placing larger bets to try to recover money you have lost.
  • You are hiding your betting from family or friends.
  • You want to stop gambling but cannot, and keep coming back.
  • You are taking out loans or using household money for betting.
  • You feel restless, irritable, or anxious when you cannot play.
  • You are neglecting work, studies, or family responsibilities to play.
  • You are playing to escape stress, depression, or loneliness.
Ask Yourself

Self-assessment questionnaire

Answer the questions below honestly. If you answer "yes" to three or more, consider seeking support.

? Are you betting more than your budget allows?
? Has betting become your main form of entertainment?
? Do you play more out of anger or frustration after a loss?
? Are you hiding your gambling from loved ones?
? Are you in financial difficulty and hoping to win it back through betting?
Step by Step

How to set safety limits?

Log in to your gbajff account and activate these features in a few easy steps.

01

Access your account

Log in to your gbajff account and go to the profile section from the top menu.

02

Responsible Gaming menu

Find the "Responsible Gaming" option within your account settings.

03

Choose your preferred limit

Deposit limit, time limit, or self-exclusion — choose the option that suits your needs.

04

Confirm

Enter the amount or time period and confirm. Changes take effect immediately.

If you need help, contact us through live chat or email us at [email protected].

Minor Protection

Exclusively for ages 21+

gbajff strictly prohibits the use of its platform by minors (those under 21 years of age). Age is verified at registration, and additional identity documents may be requested in any suspicious case.

If there are minors in your household:

  • Do not share your account login details with anyone.
  • Keep your account logged out on computers or mobile devices.
  • Use parental control software.
  • Avoid using online betting sites in front of children.

If you suspect a minor has used your account, notify us immediately at [email protected] and change your password.

Protection and support

We are always here for you

Live Chat

24 hours a day, 7 days a week support in Bengali

Email Support

[email protected]

Self-Exclusion Request

Via account settings or live chat

Time Limits

Set it yourself in account settings

General FAQ

Questions about responsible gaming

Log in to your account and go to the "Responsible Gaming" section in your profile settings. There you can set a daily, weekly, or monthly maximum deposit amount. Reducing a limit takes effect immediately. Contact our live chat if you need any help.

No. You cannot log in while self-exclusion is active. It cannot be lifted before the self-exclusion period ends. In the case of permanent self-exclusion, the account will not be reopened. This is an important safety measure.

Yes. gbajff is only for users aged 21 and above. Age is verified at the time of registration. Additional identity documents may be requested in suspicious cases. Keep your login details secure and out of reach of minors in your household.

First, contact gbajff's 24/7 live chat — our Bengali-speaking team will help you with self-exclusion or setting limits. Also share the matter with family or trusted friends. You may also seek advice from a mental health professional.

A time limit controls how long you can stay on the platform in a single session. A deposit limit controls how much money you can deposit within a set period. Using both together gives you the highest level of protection. Both features can be easily activated from your account settings.

gbajff offers three types of break: (1) Short break — 24 hours to 1 week; (2) Long break — up to 6 weeks; (3) Self-exclusion — 30 days to permanent. You can activate any of these at any time through live chat.

Enjoy gbajff's top games responsibly

Set limits, stay informed, and play with enjoyment. Visit our FAQ for more information.

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