gbajff Privacy Policy

1 Purpose of This Policy

gbajff ("we", "our", "platform") operates a trusted online casino and betting service for users in Bangladesh. This privacy policy explains how we collect your personal information, the purposes for which we use it, and how we keep it secure.

By browsing our website gbajff.lat, creating an account, or using any of our services, you agree to this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

2 Who This Policy Covers

This privacy policy applies to the following individuals:

• All active and inactive account holders registered on the gbajff platform
• All users who visit our website, whether registered or not
• Anyone who contacts us via live chat or email
• Individuals who take part in our promotional offers or bonus programs

3 Purposes for Using Your Information

gbajff uses your personal information only for the specific purposes listed below. We never sell your information to third parties without your permission.

• Account Management: Registration, login verification, and ensuring the security of your account.
• Financial Transactions: Processing deposits and withdrawals and preventing fraud.
• Customer Service: Helping resolve your issues and responding to support requests.
• Personalized Experience: Recommending games based on your preferences and showing relevant offers.
• Responsible Gaming: Identifying the risk of excessive betting and providing timely assistance.
• Security and Compliance: Adhering to applicable regulations and maintaining platform security.
• Communications: Sending important policy updates and account-related notifications.

4 Legal Basis for Processing Your Information

We process your information on the following legal grounds:

• Contract Performance: To fulfil the service agreement with you.
• Consent: For activities where you have given explicit consent.
• Legitimate Interests: In the interest of platform security and fraud prevention.
• Legal Obligations: To comply with applicable laws and regulations.

5 Sharing Information with Third Parties

gbajff does not sell or rent your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Minimum information required to complete transactions via bKash, Nagad, Rocket, and Upay.
• IT Service Providers: For website hosting, data storage, and technical support, who are bound by confidentiality agreements.
• Game Software Providers: Information necessary for the smooth operation of game services.
• Law Enforcement Agencies: Due to court orders or legal obligations.
• Fraud Prevention: Where applicable to protect the security of the platform.

All our third-party partners are bound by confidentiality agreements and may use your information only for specified purposes.

6 Use of Cookies

Our website uses cookies to improve your experience. Cookies are small text files stored on your device.

8 Technical Security

gbajff follows the highest industry standards to protect your information. Our security measures include:

• SSL Encryption: Our entire website is secured with SSL/TLS technology, which encrypts all data transmitted between you and us.
• Data Encryption: Sensitive information that is stored is kept in encrypted form.
• Access Controls: Only authorized staff can view a limited amount of user information.
• Regular Security Audits: Our systems undergo regular security audits.
• Firewalls and Intrusion Detection: Modern systems are used to prevent unauthorized access.

No digital system is completely secure, however. While we provide the highest level of protection, we also ask that you keep your login credentials private.

9 Data Retention Period

We retain your information only as long as necessary to fulfil the purposes set out in this policy, or as required by applicable law. Generally:

• Active account information: for as long as the account remains active
• Financial transaction records: for a minimum of five years from the date of the transaction
• Information after account closure: deleted once applicable legal requirements are met

10 User Rights Regarding Information

You have the following rights on the gbajff platform:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: If your information is inaccurate, you may request that it be corrected.
• Right to Deletion: Where there is no applicable legal obligation, you may request that your information be deleted.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be limited.
• Right to Portability: You may request your information in a structured format.
• Right to Object: You may object to the use of your information for specific purposes.
• Right to Withdraw Consent: You may withdraw consent at any time for any processing carried out on the basis of your consent.

To exercise these rights, contact us via live chat or email.

11 Protection of Minors' Information

gbajff is for users aged 21 and over only. We do not knowingly collect information from any minor. If we become aware that a minor's information has been collected, we will immediately delete it and close the associated account.

If you believe a minor is using our platform, please let us know via live chat or email.

12 International Data Transfers

Our servers may be located in various countries. When data is transferred internationally, we ensure that appropriate safeguards are in place in the destination country and that data is always handled in accordance with this privacy policy.

13 Policy Changes & Updates

We may update this privacy policy from time to time. For any significant changes:

• The date of the change will be updated at the top of this page
• Registered users will be notified by email
• A notice may be displayed on the site

If you continue to use the platform after a policy change, it will be assumed that you have accepted the new policy.

14 Links to Other Sites

Our platform does not contain any links to external sites. Game software providers may have their own privacy policies, and their operations are governed by their own policies.